Privacy Policy
Graphic Design Services
Deposits and Payments
-
A non-refundable deposit of [X% or fixed amount] is required to secure design services and begin work.
-
Full payment is due upon final delivery of approved designs.
Refund Eligibility
-
Before Work Begins: If you cancel before any work has started, a refund minus the deposit may be issued.
-
After Work Has Begun: If work has started, refunds are not available. However, reasonable revisions will be provided to meet the agreed-upon brief.
-
Final Files Delivered: Once final files have been delivered, no refunds will be issued.
Photography Services
Deposits and Payments
-
A non-refundable deposit of [X% or fixed amount] is required to reserve your date.
-
The remaining balance is due [X days] before the event/session.
Refund Eligibility
-
Cancellation by Client: If you cancel [X] days before the scheduled session, your deposit is forfeited but any remaining balance paid may be refunded.
-
Late Cancellations (within X days): No refunds will be issued.
-
Rescheduling: Rescheduling is permitted once without penalty if requested at least [X days] in advance.
-
Service Not Delivered: If, for any reason, we fail to deliver the agreed-upon photography services due to our fault, a full or partial refund will be issued based on the situation.
Turnaround Times and Revisions
-
Design and photo editing timelines will be discussed prior to the project start. Delays caused by the client (e.g., lack of communication or delayed approvals) are not grounds for a refund.
-
Each service includes [X] rounds of revisions. Additional revisions may incur extra fees.
-
Refunds are not issued for dissatisfaction resulting from unclear instructions or subjective preferences not communicated in the initial brief.
Digital Products
-
Due to the nature of digital products, all sales of downloadable content (e.g., templates, presets, etc.) are final and non-refundable.
Contact Me
If you believe you are eligible for a refund or have concerns about your service, please contact us at:
📧 Contact@sdgraphic.com
📞 07596583568
By booking a service with SDGRAPHIC, you acknowledge and agree to this refund policy.